Payment Policy
Last updated: August 25, 2026
This Payment Policy applies to orders placed on bibliotheque-de-parfum.ca.
Accepted Payment Methods
Available payment methods include:
- Shop Pay
- Apple Pay
- Google Pay
- Credit and debit cards, including Visa, Mastercard, and American Express
- Afterpay for eligible orders
Available payment methods may vary depending on the customer’s device, location, currency, and order eligibility. All available options are displayed at checkout.
Currency and Order Total
Payments are processed in the currency displayed at checkout: CAD for Canada and USD for the United States.
The final order total, including discounts, shipping charges, and applicable taxes, is displayed at checkout before the order is submitted.
If a payment method issued in another currency is used, the customer’s bank or payment provider may apply currency conversion fees or other charges. These charges are determined by the payment provider and are not controlled by Bibliothèque de Parfum.
Payment Authorization
Payment authorization and processing are handled by the selected payment provider. An order is confirmed only after the payment has been successfully authorized or processed.
Depending on the payment method, a temporary authorization hold may appear on the customer’s account. The timing for releasing an authorization hold is determined by the customer’s bank or payment provider.
Payment Security
Payments are processed through Shopify’s secure checkout and the applicable payment provider. Shopify is certified as Level 1 compliant with the Payment Card Industry Data Security Standard (PCI DSS).
Afterpay
Afterpay is available for eligible orders and customers, subject to Afterpay’s approval and terms. When Afterpay is selected, the applicable payment schedule and conditions are displayed during checkout.
Refunds
Refund eligibility is determined in accordance with our Refund Policy.
Approved refunds are issued to the original payment method. Processing times may vary depending on the payment provider and the customer’s bank.
Payment Issues
If a payment is declined or cannot be completed, please verify the billing information and contact the bank or payment provider for assistance.
If further assistance is required, contact us at hello@bibliotheque-de-parfum.ca. Please do not send complete card numbers, passwords, or security codes by email.
Nothing in this Payment Policy limits any rights or remedies available under applicable consumer protection laws.